Shipping Policy

Thank you for shopping with ITIBOTHER.COM. This Shipping Policy outlines how we process, ship, and deliver orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

2. Shipping Locations

We currently ship to customers within the United Kingdom and selected international destinations.

If shipping is unavailable to your location, you will be notified during checkout.

3. Estimated Delivery Times

Estimated delivery times are as follows:

• United Kingdom: 3–10 business days

• Europe: 5–15 business days

• International: 7–20 business days

Please note that these delivery estimates are not guaranteed and may vary depending on courier services, customs processing, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout and depend on the delivery location, package size, and selected shipping method.

Any applicable shipping fees will be displayed before payment is completed.

5. Order Tracking

Where available, tracking information will be provided via email once your order has been dispatched.

Customers are responsible for monitoring the delivery status using the provided tracking details.

6. Customs, Duties and Taxes

For international orders, customs duties, import taxes, and other fees imposed by the destination country may apply.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

7. Delayed or Lost Shipments

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur.

If your order has not arrived within the expected timeframe, please contact us and we will assist in locating your shipment.

ITIBOTHER LTD is not responsible for delays caused by:

• Customs clearance procedures

• Weather conditions

• Courier disruptions

• Incorrect shipping information provided by the customer

• Events beyond our reasonable control

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect information is provided and an order is returned or lost as a result, additional shipping charges may apply for reshipment.

9. Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging.

We will review the issue and work toward an appropriate resolution.

10. Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

ITIBOTHER LTD
195 Leytonstone Road
London, England, E15 1LH
United Kingdom

Email: itibother356@gmail.com
Phone: +44 7311 142011